Customer reviews

Always happy to help, always deliver when asked and recently made a special delivery for us when we were short. Reliable which these days is to be commended

Carol

The Henry Box School

May 2023

I wanted to say thank you to the amazing delivery man who delivered our pallet of paper this morning. He was friendly, happy and helpful (unlike many!) And if possible I wanted him recognised for this.

Michelle

Romilly Primary School

March 2023

First class turnaround on order and delivery. The driver brought all the delivery in and to the room that we requested. I won't hesitate to order again

Gaer Primary School

March 2023

The service from ordering to the delivery was great all round, can't fault it. First class.

Dave

Cardiff Council

March 2023

I just wanted to write to say thank you for sorting the paper delivery so quickly. We were really impressed with the fantastic service on delivery and just wanted to let you know how great the customer experience has been so far…and that has nothing to do with the added bonus of biscuits but thank you for those too!!

Nicki

Birchfield Primary School

March 2023

Excellent, fast service. We needed the paper today and Claire/Robbie ensured that this happened :-)

Charlotte

Gillotts School

February 2023

Such a prompt, friendly and helpful service! Thank you so much

St Bartholomew's School

February 2023

Professional service, reliable

Hana

All Saints Catholic College

February 2023

Claire who I originally had contact from to place the order was so helpful and guided me through the process. I felt taken care of and valued.

Charlotte

Rockwood School Trust

January 2023

Q. What do you like most about Springfield? "Great communication from start of ordering process through to delivery." Q. How can we improve? "I can't think of anything ! First class delivery. I will be in touch again shortly."

Christopher

St. Johns College

January 2023

Quick and efficient service Thank you

Nicky

Chase Terrace Academy

December 2022

I would like to thank you all for being so helpful on the phone when I have a problem and also such speedy deliveries, especially when I am desperate.

Chris

Kings Oak Academy

December 2022

Power to them! The Team at Springfield do al they can to supply what we need - some of it is quite diverse, so power to them. Great team, wholly recommended!

Kim

University of Hertfordshire

December 2022

Excellent suppliers, we have used Springfield long before I came into post 3 years ago. They have always been helpful and our paper delivery has always been within 24 hours. Prices are also exceptional

Carole

The Gryphon School

November 2022

I think very highly of those at Springfield, they are super quick to support for last minute urgent needs. And just take the pressure off ! Thank you!"

Mimi

Bristol Cathedral Choir School

November 2022

Excellent customer service, prompt delivery. Highly recommend workplace paper supplier!

Sarah

School of St Helen & St Katherine

November 2022

...your team are amazing. Thank you so much for getting the paper out to me so quickly. It arrived as I was coming into work. You would not believe the relief and happiness in seeing it.

Sue

Bristol Metropolitan Academy

October 2022

My paper order arrived a couple of hours ago now - the driver was very pleasant and helpful. Thanks for being so accommodating delivering my urgent order today, appreciated...

Sarah

Fitzharries School

October 2022

You guys are amazing!! Thank you for the biscuits, that’s made my day…

Neil

Crickhowell High School

October 2022

Springfield shredding were a very professional company to work with and I was very satisfied that the documents I required shredding were done so in accordance with my specification of confidentiality of the shredding.

Anonymous

August 2022

...it is my honour to naming you my favourite supplier...thanks to the amazing and kindest delivery guys that you have as well (they are a credit to the company).

Nova Hreod Academy

July 2022

It’s been a pleasure working with you all for the last 4 years, you are a fantastic team and provide the most efficient customer service that I have ever experienced.

Reprographics

Secondary School, Cheltenham

March 2022

You are one of the best merchants I've worked with and I never have issues!

Louise

Bath University

February 2022

Springfield have always been a good and honest organisation and I like being able to ring up and speak to people who are always helpful.

Andrew

South Glocs & Stroud College

January 2022

Excellent service. I wish you could supply me my other products!

Sarah

University of Bristol

January 2022

Excellent service. My husband has recently retired due to old age and very ill health. We had a lot of confidential waste to get rid of. I started to phone around and this was proving to be more difficult than I thought. Then I rang Springfield, they were great so understanding and very helpful. The two chaps duly turned up as arranged. Nothing was too much trouble, they worked so hard and took all of the waste away. I would thoroughly recommend Springfield.

Pat Fussell

August 2021

We have used Springfield for a number of years and have found the service, product and price to be excellent. They have worked with us to identify alternative papers when needed and have proved themselves to be a first class supplier.

Purchasing Department

Corporate organisation

I am extremely happy with the personal care your team provides. Great attention to detail and good competitive rates

Marketing & Business Development Department

International organisation

From placing the order to receiving the goods – service can’t be beaten

Secondary school

South Wales

We have been using Springfield for the past 16 years and they have never let us down. Their customer service is excellent!

Secondary school

Bristol

The team at Springfield are always happy to help and offer advice. An efficient and reliable company that I would happily recommend and will use time and time again, keep up the good work

Accounts Dept

Motor Company, Bristol

It’s a pleasure to deal with Springfield, nothing is too much trouble when requiring assistance whether it is sourcing goods or negotiating prices – staff are friendly and efficient

Finance Dept

Secondary School, South Wales

Excellent service & competitive on price. Products great value for money

Procurement Department

Large Commercial Organisation, Gloucestershire

With over 10 years relationship with Springfield I am still amazed at their commitment to giving value for money. Their friendly service cannot be faulted and the personal touch when contacting them, rather than an automated response is something other companies should take note of.

Print Manager

College, Wiltshire

Just wanted to say thanks for sorting the paper. Very happy with the results as are the musicians. Will be needing some more shortly.

Musician & Composer

Cornwall

Many thanks for everyone's help yesterday and our order which has arrived this morning. Everyone who I spoke to was extremely helpful and professional. I am sure it is the first of many orders we will be placing with you.

Department

School, Bristol

May i also take the opportunity to thank you for the excellent service in the past. Your sales team are superb.

Ex-Owner

Stationery Company, Somerset

That's wonderful, thank you for arranging the collection so quickly. I shall certainly recommend your service to others.

Owner

Dental Practice, Bristol

Springfield was great to deal with when i asked them to destroy confidential paperwork from my dental practice, including out-of-date patient records. Sales director Roland has been very responsive to my queries, and staff that came to collect the paper were most helpful in loading the boxes into their van. Collections have always been arranged quickly, within a couple of days.

Google Review ★★★★★

I have been ordering from Springfield for the last 12 years. They have always been friendly and helpful and deliver a service with the utmost speed and efficiency. Even in emergencies, they have supplied us with our paper and stationery within 24 hours. The service is always very courteous from management through to the delivery staff. I would highly recommend this company and also congratulate them on 2017 being their 40th Anniversary. Roll on the next 40 years Springfield.

Reprographics Administrator

Secondary School, Vale of Glamorgan

I have dealt with Springfield Business Papers for 20+ years. Always a pleasure to do business with. Great for supplying various types of papers, and for confidential shredding and recycling of paperwork. Roland has a great workforce, who are very courteous and helpful. I would not hesitate in recommending them.

Google Review ★★★★★

I have appreciated your professional service and could always count on you 100%

Finance Department

Secondary School, Gloucester

Thank you for a very fast early next day delivery.

Reprographics Technician

Secondary School, Swansea

Springfield Business Papers always give exceptional service from the point of ordering to delivery or collection of shredding Not only that but the delivery drivers will take boxes of paper to the relevant floors All part of the service! This helpfulness also applies to collecting our confidential waste paper - they are always willing to go the extra mile" for their customers. I really can't recommend Springfield's highly enough."

Practice Manager

Solicitors, Bristol

We are always made to feel like a valued customer and Springfield are always willing to go the extra mile to keep it that way!

Reprographics administrator

Secondary School, Somerset

Would just like to say Merry Christmas and Happy New Year to everyone at Springfield, and thank you for your great service throughout the year. It is much appreciated. Thank you also for the biscuits and treats that come with the paper orders and the gift that you brought along when you visited Roland. It was good to catch up with you then. My Springfield calendar is here waiting to go up in the new year and again sure it will be much admired by all the staff

Reprographics

Secondary School, Gloucestershire

Please pass on my thanks to your lovely driver. He found it straight off (a first for anyone delivering!) and was an absolute treasure. Thank you all for your help and seamless service; I am very grateful

Chepstow

WOW, super-fast service. The paper has arrived with a cheerful driver which is a rarity in London.

Business Centre Assistant

Legal Firm, London

I enjoy ordering from Springfield – the staff who answer the phone are very accommodating cheerful & friendly the delivery men are really helpful and pack all the paper away.

Reprographics administrator

Secondary school, Bristol

I have been working with Springfield Business Papers for 6 years (although the school for considerably longer) and can highly recommend their service and assistance. Nothing is too much trouble - they have helped me out on many occasion when our paper has run out and people are screaming for more! Everyone you speak to or email is friendly and helpful and their prices are highly competitive

Senior Admin Officer

Primary School, Swindon

Amazing service – thank you so much for doing that order so quickly!

Finance Office

Secondary School, Wiltshire

I would ask you to pass on our thanks and comments to the driver who made our delivery today. He’s attitude and customer service was exemplary and he deserves to be commended for the bright, positive front-line image of Springfield that he presented to everyone at the College he came into contact with – the Receptionists and the Post Room team.

Repro

College, Middlesex

Please can I thank you for your speedy service of my latest order. I came in this morning to find it already here. You are truly fab and appreciated by me.

Repro

Secondary School, Bath

I would like to pass on my thanks for the delivery man, Kacper as we are very grateful that he puts the paper exactly where we need it. He doesn’t just dump and run as some of our other delivery drivers do.

Reception

Insurance, Amesbury

Just a quick note to let you know and please pass this on that every driver that delivers to us are a credit to your company, happy and smiley and always polite.

Reception

College, Swansea

I would like to take this opportunity in thanking you for all your help and support and the service from Springfields over the years. You have often gone above and beyond to help us keep stocked up! I sincerely hope that whatever the future has in store for you and your excellent team, it will be for your upmost good.Royal Wootton Bassett Academy

Royal Wootton Bassett Academy